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New study claims 78% of adults...

Lifestyle

New study claims 78% of adults regret an online purchase immediately after paying

Jonathan Duane
Jonathan Duane

05:01 30 Mar 2022


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What purchase do you regret?

A new study says a majority of buyers have regrets over the things they order over the internet.

The poll of 2,000 adults found 74% have experienced “buyer’s remorse” after purchasing items online.

Some common regrets include feeling like the item was less valuable than expected, not using it as frequently as expected, and having spent too much money in the first place.

Many respondents blame their shopping experience on good advertising, cheap prices, and availability.

The study also found 73% of people own up to 15 items they now dislike.

Those purchases include electronics that died too early into their use, clothing that didn’t fit right, knockoff designer sneakers, uncomfortable pet beds, and ill-fitting face masks.

Over 45% also admitted they tuck their bad online buys somewhere they know they’ll never see them again. Others prefer gifting these items to someone they know or returning them.

It also found 6 in 10 confessed they shop online while intoxicated, with 83% of drunk shoppers usually buying something “dumb or frivolous.”

While 88% were surprised when their order finally arrived. 56% shared that they didn’t remember what they ordered until opening the package.


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